By using our website or engaging our services, you agree to these terms. If you don’t agree, don’t use the site or our services.
We provide website security assessment, hardening, monitoring, certification, and incident response services for small and medium businesses. We apply professional skill and industry-standard methodologies to reduce your risk and document your diligence.
This is important. Read it carefully.
We promise to apply professional care, industry-standard tools, and genuine expertise to every engagement. We document what we assessed, what we found, and what we did about it. That documentation — your Certificate of Due Diligence — is what changes your legal position from “we did nothing” to “we took reasonable steps.”
We get paid for the professional application of our skill, not for guaranteeing outcomes that no one in this industry can guarantee.
Our free scan performs external reconnaissance on your website — the same type of probing that automated bots perform thousands of times daily. Non-invasive, no credentials required, no modifications to your site.
Price: $0. No credit card. No hidden charges. No automatic upgrades.
A credentialed internal security assessment requiring access to your hosting account and WordPress admin. Credentials are transmitted via encrypted channels, used exclusively for the agreed assessment, not stored beyond the engagement, and never shared with any third party.
Remediation performed in a staging environment where possible. You acknowledge that security hardening involves modifying files, configurations, and settings, and that we may need to remove, replace, or modify plugins, themes, or code that pose security risks.
Subscription service billed monthly in advance. Cancel anytime with 30 days written notice. No cancellation fees. Monitoring continues until the end of your paid period.
If your website is actively compromised, emergency response services are billed separately at our then-current rates.
Documents that a professional security assessment was conducted and specific actions were taken at a specific point in time. It is evidence of diligence, not a warranty of invulnerability.
All prices are in Australian Dollars (AUD) and include GST where applicable. One-off services invoiced upon engagement, payment due within 14 days. Overwatch billed monthly in advance. We accept credit card, debit card, and bank transfer through our secure payment provider. We do not store your card details.
| Service | Refund Available? | Conditions |
|---|---|---|
| Free Scan | N/A | It’s free |
| Discovery Assessment | Full refund | If cancelled before we receive your credentials and commence work |
| Discovery Assessment | No refund | Once assessment has commenced |
| Hardening & Optimisation | Full / Partial | Full before work starts; partial for uncompleted work |
| Overwatch | No refund for current period | Cancel anytime, 30 days notice, no cancellation fees |
See our full Refund & Service Delivery Policy for details.
Our scanning tools, assessment methodologies, report templates, and website content are our intellectual property. Security reports and Certificates delivered to you are yours to use, share with advisors, and file for compliance. You may not publicly publish our full reports without written consent.
To the maximum extent permitted by Australian law:
Nothing in these terms excludes or limits any rights you have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010) that cannot be excluded or limited by agreement.
You agree to indemnify and hold harmless Website Rescues, David Bennett, employees, and contractors from claims arising from your breach of these terms, unauthorised use of our services, failure to maintain reasonable security practices, or provision of inaccurate credentials or information.
Governing Law: These terms are governed by the laws of Western Australia, Australia. Disputes are subject to the exclusive jurisdiction of the courts of Western Australia.
Resolution: Contact us first at info@websiterescue.com.au. We’ll respond within 10 business days. If we can’t agree, either party may pursue resolution through Consumer Protection WA or the courts.
Time Limitation: We encourage claims to be raised promptly. Any applicable limitation periods are governed by Australian law.
Content on our website is general information about website security. It is not legal, financial, or insurance advice. Our AI chat is informational and may not be perfectly accurate. We may link to external resources we don’t control.
We treat your security assessment details, scan results, and vulnerabilities as confidential. We will not disclose your specific findings without your consent, except where required by law or in aggregate anonymised form.
We are not liable for delays due to events beyond our reasonable control, including natural disasters, internet outages, hosting failures, government actions, pandemics, or cyber attacks on our own infrastructure.
We may update these terms. Changes take effect when published. For significant changes, we’ll make reasonable efforts to notify active clients via email.
If any provision is found unenforceable, it will be limited to the minimum extent necessary, and remaining provisions continue in full force.
These terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Website Rescues.
Website Rescues
Operated by David Bennett (Sole Trader) | ABN 32 562 031 256
Email: info@websiterescue.com.au
Phone: 0489 900 851
Address: Perth, Western Australia